Spring exam

First canal Managers supervise people who perform non-managerial duties Middle Managers oversee the work of large departments or divisions Top Managers croak the performance of the system of rules as a whole or of one of its major split giving medication is the oversight of top management by a board of directors or a board of trustees accountability is the requirement so show performance results too supervisor The upside-Down Pyramid view puts customers at the top of the organization by being served by workers who are supported by the managers below them social Capital Is the capacity to attract support and help from early(a)s In order to get things done. Emotional light Is the ability to manage ourselves and our relationships effectively Conceptual Skill Is the ability to think analytically and solve manifold problems 1 . Self-Awareness ? takeing moods and emotions 2. Self-Regulation thinking before acting controlling disruptive impulses 3. Motivation working inviolable and persevering 4. Empathy understanding the emotions of others 5.Social Skills gaining rapport and building good relationships Global Sourcing involves contracting for work that is performed in other countries Corporate Governance is the oversight of a companys management by a board of directors Glass hood Effect an invisible barrier limiting career advancement of women and minorities Intellectual Capital is the collective nous or shared knowledge of a workforce (Competency x Commitment = Intellectual Capital) Self-Management is the ability to understand oneself, exercise initiative, accept responsibility and learn from experience ME Chi. Critical Thinking the ability to perceive situations, play and interpret relevant information, and make decisions Sustainable Competitive Advantage is an ability to outperform rivals in ways that are difficult to imitate Corporate strategy sets long- term direction for the total enterprise pedigree Strategy identifies how a division or strategic business unit will compete in its product or service domain Functional Strategy guides activities within one specific theatre of operations of operations result Through Concentration means expansion within an existing business study Growth ThroughDiversification means expansion by entering related or new business areas Growth Through Vertical Integration occurs by acquiring suppliers or distributors Retrenchment Strategy changes operations to neutralize weaknesses Liquation occurs when a business sells Its assets to pay creditors Restructuring reduces the scale or mix of operations Divestiture Involves selling off parts of the organization to refocus attention on core business areas Strategic Alliance organizations Join unneurotic In partnership to pursue an area of correlative interest Co-petition is the strategy of working with rivals n projects of mutual benefit business Strategy -strategically uses the mesh to gain competitive advanta ge Scrounging is strategic use of the internet to engage customers and potential customers in providing opinions and suggestions on implementing strategies Differentiation Strategy offers products that are unique and different from those of the opposition Cost leading Strategy seeks to operate with lower costs than competitors Focused Differentiation Strategy offers a unique product to a special market segment Focused Cost Leadership Strategy seeks the lowest costs of operations within a special market segment Strategic Leadership inspires people to implement organizational strategies Strategic Control makes sure strategies are scrapped or changed ME Chi. 9 settlement is the process through which new members learn the culture of an organization Observable Culture is what you see and envision when walking around an organization Core Culture is found in the underlying values of the organization Symbolic Leader uses language and symbols and actions to establish and main tain a desired organizational culture.