Course purshasing Essay Example for Free

Course purshasing Essay* Founded by France Dominique Mandonnaud in 1969 as a simple perfume shop. * By 1979 the company was already expanded to several stores * Originally, Sephora was planned to be self-service store that offers a shape of mathematical products. * Its founder Mandonnaud rebranded his combined set of stores in ball club to expand is market. * Mandonnaud extended its branches all over France by acquiring 8% of total French retail perfume market and was purchased by LVMH, luxury product group, for $262 million in 1997. * Sephora expanded its operations and services beyond the perfume industry and expanding its core of products to cosmetics. * chthonic LNMHs ownership and opened its first U. S store in vernal York City in 1998 However, this presented a challenge for the company as they had a difficult metre to supply the products from other esteemed brands such as Estee Lauder and Clinique. * The Company banked on rather unknown brands to fill its shelves th en, these births grew strong and eventually this fact led to the innovation and creativity of these brands to introduce new cable televisions of products. * Sephora confronted many issues on their cosmetic line division, especially with the direct line of supply from other stores.* Bottom line, Sephora offers more than 200 brands that go from the emblematic classics to new and exotic brands altogether, Sephora counts with more than 20,000 products. Among those products we could find top of line and sophisticated brands as well as not so well know products. * Sephora formed an strategic alliance with JC Penny. * Sephora. com was projected to generate 15-20% of Sephora the States gross revenue in 2010. * Sephora. com ranked top 50 retail sites in U. S SWOT digest Strengths * Globally distributed with more than 1000 shops worldwide * Strong parent company LVMH * More than 20,000 products to offer.* Strong online sales * self-service flack to cosmetics * Strong emphasis on constru ct loyalty brand by track down the customers shopping habits. Weaknesses * Modest operational budget. * Low brand recognition * Lack of TV promotions and grade ads. * Higher price than drugstores and supermarkets Opportunities * Enhance their customer loyalty program in order to build a relationship with the product consumers. * Sign contracts with famous celebrities to endorse their products. * Introduction to enter into emerging economies such as Brazil and India. Threats * Economic downturn.* Other companies in the same industry. * Amazon and other online companies that sale cosmetic, with their aggressive approach could certainly find a threat. Identification of Problem * Personnel and fiscal constraints needed to be addressed. * image and inventiveness was greatly needed. * Budget limitation, presented a real challenge when it comes to budget allocation to different initiatives. * Outcomes opinion of favorable media campaigns as well as mobile applications counterbalance d a real test to overcome. Sephora charter Julie Bornstein took Sephora on another journey.She transforms the marketing view to a much modern and up to date campaigns. * New Budget request was introduced in order to launch a major campaign that will take on social media, web site enhancement as well as the implementation of customer relationship campaigns. * Campaign success should be assessed thorough out Facebook the likes ofs and twitter followers as well as I phone application downloads. Sephora. com and Beauty Insider * Sephora. com was implement on 1999 with very imp clear piddling and long term goals. * Up to 25% of sales should be generated by Sephora. com by 2010. * By 2007 Sephora create its Beauty Insider campaign.* Incentives such as 1 point for every dollar, redeem points programs are among those strategies in order to create that relationship with its customers Social Media Although this initiative had a rocky start, eventually become a success, Bornstein windy in itiative and her persistence, this initiate obtained 1 million product reviews posted on their web site. (Ofek, 2012). Facebook * Sephora join Facebook by 2008 in less than a year their account had close to 300,000 fans in Facebook. * Last statistics show the Sephora page with more than 900,000 Twitter * By 2010, Sephora had approx. 100,000 exploiters.* Primarily used for current promos, contests, events, etc. * Customers used it to tweet near newly found products. You Tube * Used by Sephora to upload How to Videos on make-up applications however this sacramental manduction video site could be utilized on a much more aggressive way. prison cell phone applications * The rapid pace of technology forced mayor companies such as Sephora to create applications for vivid phones like IPhone, Droid, Blackberry, etc. Alternatives Budget Re-distribution As stated previously the fast pace of technology constitute a real challenge not only to Sephora but to every single company. wherefore, I would like to present the following suggestions * Cellphone applications should really receive a great attention and consequently, more financial Resources. * Pros * Instant reaching out to their customer base * Cons * Increase cost of application victimization fees. * Facebook, consort to younger generations has become not cool and obviously not as attractive for younger women, therefore Sephora should look into other popular social media networks in order target new customers that eventually become loyal customers. Instagram, Pheed, thumb, Medium, etc.should be receiving at least 5% of the developmental budget for emerging social sites. * Pros * Targeting potential new buyers, young men and women that are eager to take on the world. * Cons * This target universe of discourse might take some time in order to become actual customers. * Beauty Insider should hang on at 20% as this constitutes the strongest campaign for Sephora when it comes to help Sephora loyal customers. * P ros * Continuous catering of loyal customers * Cons * scram obsolete if new strategies are not develop. * Retailing print catalogs, store animations.Should receive 30% share of their developmental budget as these tools have become obsolete for the most part. (Personal opinion) * Pros * Reduction of cost in traditional advertise. * Cons * Potential loose of mature but loyal customers. Recommendation Finally, my recommendation will be to start a comprehensive Research of outcomes in the different categories of initiates developed under Julie Bornstein leadership. Based on those findings re-restructure the entire budget and re-think some of our means to reach out to new and existing customers.We live in a fast speed life and therefore our customers are as busy as they could help. Therefore Sephora must constantly evaluate and re-design their marketing strategies in order to provide the upmost friendly user options to inform serve and sell our products and services to their consumers . Therefore I would choose the Cellphone application development to receive a greater part of the advertisement developmental budget and at the same time re-balance other line of the budgets in order to adjust the budgets accordingly to the outcomes evaluation done thorough the in a higher place suggested research.